Contact us

For forgotten passwords and usernames - use the RealMe link
found on the Home page to reset.

Our Business Service Centre is the first point of contact for all general
enquiries, open for your calls (except public holidays).

Monday to Thursday:

8:30am - 5:00pm

Friday:

9:00am - 5:00pm

Overseas callers:

+64 3 962 27 08
(normal phone charges apply)

Email:

If you think your Register account has been compromised
please ring the Suspicious Activity Line to report it.

Overseas callers:

+64 4 918 35 02
(normal phone charges apply)

ETS or Registry matters:

The New Zealand Emissions Trading Register
Private Bag 63002, Wellington 6140, New Zealand